Access

The Disability Cultural Center aims to provide comprehensive access to all events. As we work to build out the DCC’s brick-and-mortar space, we have collected feedback on the access needs of our community.

The work and pleasure of access are ever-evolving. We welcome the opportunity to engage in access for our entire community. If you do not see your needs addressed on this page or website, please contact access@disabilityculturalcenter.org. 

drawing of clover, lavender, and a snail

  • All of our programs will have an ASL interpreter present if requested. Many of our programs will provide interpreters without the need to place a request, allowing our Deaf attendees to participate on a whim. However, due to the national interpreter shortage and the high number of programs we will provide, there are some events and programs where we require guests to submit a request ahead of time. Our chance of booking an interpreter is best if we have at least 48 hours’ notice, however we will always try our best to offer an interpreter even if the reservation deadline has passed.

  • Yes! We give descriptions of all visual materials and ask all presenters to do the same.

  • Usually no. There may be certain interactive events that require participation, but you will know ahead of time.

  • We do have a policy. When we find that participants are struggling to make space for others and it is causing conflict, the event’s access team will approach them in four steps. (1) We communicate with the person privately and ask them to step back and make space for others. (2) If their behavior doesn’t change, we give them one more nudge and notify them that we will remove their audio and/or video privileges for a period of time if they are not able to make space. (3) If they are still having trouble, we will remove their audio and/or video privileges for an appropriate period of time and communicate that boundary. (4) We follow up after a program to make a plan for future participation.

  • Representatives from Longmore Institute and Haven of Hope will facilitate and respond to questions at the event.

  • Our programs will offer captions on Zoom but also on Streamtext at: dcc.page/captions. This offers a more reliable captioning service and provides options for personalizing.

  • Unfortunately, with the way we broadcast the interpreters to ensure access, there is currently no way to hide a video for some people and show it to others. However, you can try resizing the Q&A box and moving it to cover the interpreter’s video.

  • The chat function will sometimes be turned off due to the specific needs of our program. When this is the case, you can engage with other attendees on social media. When the chat is on, our team can read messages aloud.

  • We aim to record public events when possible, but we don’t record events where the privacy of participants is a concern. Ideally, we will post the program within 1-2 weeks, and you’ll receive a notification via our newsletter (if you do not want to be subscribed to our newsletter, you can unsubscribe at the bottom of the mailing).

  • Most past recordings can be found on our YouTube channel, @disabilityculturalcenter.

  • Yes! We would love for you to share your experience today with others.

Who can I contact if I have other questions?

If the question is about an immediate technical issue or access need, please use the Q&A box in Zoom. Otherwise, please email access@disabilityculturalcenter.org.